Terms of Service

Welcome to collectedlab.com (hereinafter "we" or "our site"). This website is operated by HONG KONG RONGZEYUAN TRADE SERVICE LIMITED, a private company registered in the Hong Kong Special Administrative Region, with its registered office at Flat A, 12/F, Efficiency House, Wong Tai Sin District, Kowloon, Hong Kong. Before using our website, please carefully read the following Terms of Service. By accessing or using our website, you agree to comply with these terms. If you do not agree to any of these terms, please refrain from using our website.

1. Scope of Application These Terms of Service apply to all shopping, browsing, and interactions you engage in on collectedlab.com. We reserve the right to modify, update, or replace these terms at any time, and any updates will be posted on this page and will become effective immediately upon posting.

2. User Accounts To make a purchase on our site, you need to register and create an account. You agree to provide accurate and complete information and to update it regularly. You are responsible for maintaining the security of your account information and for all activities that occur under your account. If you suspect any unauthorized use or theft of your account, please contact us immediately.

3. Product Information We strive to ensure that all product information on the site, including prices, descriptions, images, etc., is accurate. However, in the event of errors (such as incorrect pricing, inaccurate product descriptions, etc.), we reserve the right to cancel or modify the order. In such cases, we will contact you and provide further resolution.

4. Order Processing Order Confirmation: Once you place an order and confirm payment, we will send you an order confirmation email. Order processing will depend on payment confirmation, product availability, and shipping details.

Order Cancellations: Once an order has been processed and shipped, we are unable to cancel it. If you need to cancel an order, please contact us as soon as possible, and we will do our best to assist.

5. Pricing and Payments The prices of our products include the cost of the item, and additional charges such as shipping fees and taxes will be clearly displayed at checkout.

We accept multiple payment methods, including credit cards, debit cards, and payments processed through Shopify Payments. All payments must be completed before processing your order.

6. Returns and Refunds We hope you are satisfied with your purchase. If you need to request a return or refund, please refer to our Refund Policy. Please ensure that your refund request is submitted within the specified return period.

7. Intellectual Property All content displayed on collectedlab.com, including but not limited to text, images, trademarks, logos, designs, audio, and video, is protected by copyright and trademark laws. You may not copy, modify, distribute, or use these materials in any manner without proper authorization.

8. Disclaimer We make every effort to ensure the accuracy and completeness of the content on our site. However, we do not guarantee the accuracy, reliability, availability, or completeness of any information, materials, or services on the site. Your use of the site is at your own risk, and we are not liable for any damages or losses arising from the use of our site.

9. Privacy Policy We are committed to protecting your privacy. By using our website, you consent to the collection, use, protection, and processing of your personal information as outlined in our Privacy Policy.

10. Modification of Terms We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately. Please review these terms periodically to stay informed about the latest updates.

11. Contact Us If you have any questions or need further information about these Terms of Service, please contact us:

Email: info@collectedlab.com

HONG KONG RONGZEYUAN TRADE SERVICE LIMITED

ROOM 1202, FLAT A, 12/F, EFFICIENCY HOUSE, 35 TAI YAU STREET, SAN PO KONG, HONG KONG

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK

Bright Ideas for Everyday Life.

White minimalist toothbrush holder on marble bathroom counter, ideal for home storage and daily carry essentials.

Better Finds for Everyday Life

Modern life is full of small routines, unexpected needs and everyday moments that could feel a little easier. At home, on the go or outdoors, the right product can make a meaningful difference.

At CollectedLab, we bring together thoughtful finds that solve practical problems without making life more complicated. From useful home upgrades to portable essentials and playful outdoor products, every item is selected for its purpose, ease of use and ability to make everyday life more comfortable and enjoyable.

Useful. Playful. Thoughtful.

CollectedLab was created to make everyday life feel a little easier, brighter and more enjoyable. We bring together thoughtful finds for home, travel and moments of play.

From practical upgrades to portable essentials and colorful outdoor products, every item is selected for its purpose, ease of use and ability to add something better to your daily routine.

Thoughtfully Selected

We choose products with a clear everyday purpose—practical features, useful details and designs that feel good to use. Every item is considered for how naturally it can fit into real routines.

Useful by Design

From small home upgrades to portable essentials, each find should make everyday tasks simpler, faster or more comfortable. We look for products that solve practical problems without adding unnecessary complexity.

Here After Delivery

A good shopping experience should continue beyond checkout. We provide clear order updates, tracked shipping and responsive support whenever you need help with your purchase.

For Home, Travel and Moments of Play.

Welcome to a collection of thoughtful finds designed to make everyday life easier, brighter and more enjoyable.

EXPLORE OUR COLLECTIONS